Early in 2010 we recorded this 4 Part Planning for CRM Success Webinar for Microsoft.
Please enjoy – each video is around 60 minutes
http://www.fullcontactselling.com/session-one-recording.html
http://www.fullcontactselling.com/session-two-recording.html
http://www.fullcontactselling.com/session-three-recording.html
http://www.fullcontactselling.com/session-four-recording.html
We have now posted over 45 videos on our Microsoft CRM Success Video Channel.
